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FAQ

Find answers to common questions about studying, applying, and starting your journey at Telkom University.

Telkom University is a leading private university in Indonesia with a strong focus on
technology, science, innovation, entrepreneurship, business, communication, creative
industries, and applied sciences. Telkom University promotes a global academic
environment and supports international students through various academic and
non-academic services and activities.

Telkom University’s main campus is in Bandung, West Java, Indonesia. The official address
is:
Telkom University
Jl. Telekomunikasi No. 1, Terusan Buah Batu
Bandung 40257, West Java, Indonesia

Yes. Telkom University has campuses in several cities in Indonesia, including Jakarta,
Surabaya, and Purwokerto. Here is the official address for each campus:

Purwokerto (Telkom University Purwokerto)
Jalan D.I. Panjaitan No. 128, Purwokerto, Banyumas, Jawa Tengah
Surabaya (Telkom University Surabaya)
Jalan Ketintang No. 156, Gayungan, Surabaya, Jawa Timur
Jakarta (Telkom University Surabaya)
● Kampus A (Daan Mogot): Jalan Raya Daan Mogot KM. 11, Kedaung Kali Angke,
Cengkareng, Jakarta Barat
● Kampus B (Halimun): Jalan Halimun Raya No. 2, Guntur, Setiabudi, Jakarta
Selatan
● Kampus C (Minangkabau): Jalan Minangkabau Barat No. 50, Pasar Manggis,
Setiabudi, Jakarta Selatan.

Telkom University offers degree programs at various levels, including Diploma, Bachelor’s,
and Master’s programs and Doctoral’s program.
Telkom University has 7 (seven) Faculties with 88 (eighty-eight) study program.
List of Faculty:
● Faculty of Electrical Engineering,
● Faculty of Industrial Engineering
● Faculty of Computing
● Faculty of Economic and Business
● Faculty of Communication and Social Science
● Faculty Creative Industries
● Faculty of Applied Science.

List of Study Program:

1. Bachelor of Electrical Engineering
2. Bachelor of Electrical Engineering (International Class)
3. Bachelor of Electrical Engineering (Purwokerto Campus)
4. Bachelor of Electrical Engineering (Surabaya Campus)
5. Bachelor of Telecommunication Engineering
6. Bachelor of Telecommunication Engineering (International Class)
7. Bachelor of Telecommunication Engineering (Jakarta Campus)
8. Bachelor of Telecommunication Engineering (Surabaya Campus)
9. Bachelor of Telecommunication Engineering (Purwokerto Campus)
10. Bachelor of Computer Engineering
11. Bachelor of Computer Engineering (Surabaya Campus)
12. Bachelor of Smart Science and Technology
13. Bachelor of Electrical Energy Engineering
14. Bachelor of Biomedical Engineering
15. Bachelor of Biomedical Engineering (Purwokerto)
16. Master of Electrical Engineering
17. Doctoral Program in Electrical Engineering
18. Bachelor of Industrial Engineering
19. Bachelor of Industrial Engineering (International Class)
20. Bachelor of Industrial Engineering (Surabaya Campus)
21. Bachelor of Industrial Engineering (Purwokerto Campus)
22. Bachelor of Information System
23. Bachelor of Information System (International Class)
24. Bachelor of Information System (Jakarta Campus)
25. Bachelor of Information System (Surabaya Campus)
26. Bachelor of Information System (Purwokerto Campus)
27. Bachelor of Digital Supply Chain
28. Bachelor of Digital Supply Chain (Purwokerto Campus)
29. Bachelor of Digital Supply Chain (Surabaya Campus)
30. Bachelor of Food Technology (Purwokerto Campus)
31. Bachelor of Industrial Engineering Management
32. Master of Industrial Engineering
33. Master of Information System
34. Bachelor of Data Science
35. Bachelor of Data Science (Surabaya Campus)
36. Bachelor of Data Science (Purwokerto Campus)
37. Bachelor of Informatics
38. Bachelor of Informatics (International Class)
39. Bachelor of Informatics (Online Learning Program)
40. Bachelor of Informatics (Surabaya Campus)
41. Bachelor of Informatics (Purwokerto Campus)
42. Bachelor of Information Technology
43. Bachelor of Information Technology (International Class)
44. Bachelor of Information Technology (Jakarta Campus)
45. Bachelor of Information Technology (Surabaya Campus)
46. Bachelor of Software Engineering
47. Bachelor of Software Engineering (Surabaya Campus)
48. Bachelor of Software Engineering (Purwokerto Campus)
49. Master of Informatics Engineering
50. Master of Digital Forensic and Cyber Security
51. Bachelor of ICT Business
52. Bachelor of ICT Business (International Class)
53. Bachelor of Leisure Management
54. Bachelor of Accounting
55. Bachelor of Business Administration
56. Bachelor of Digital Business
57. Bachelor of Digital Business (Surabaya Campus)
58. Bachelor of Digital Business (Purwokerto Campus)
59. Distance Learning Master Program in Management
60. Master of Management
61. Master of Business Administration
62. Master of Accounting
63. Doctoral Program in Management
64. Bachelor of Communication Science
65. Bachelor of Digital Public Relation
66. Bachelor of DCB (Digital Content Broadcasting)
67. Bachelor of Psychology
68. MIkom (Master of Communication Science)
69. Bachelor of Fashion and Textile Design
70. Bachelor of Film and Animation
71. Bachelor of Interior Design
72. Bachelor of Product Design
73. Bachelor of Product Design (Purwokerto Campus)
74. Bachelor of Artpreneurship
75. Bachelor of Visual Communication Design
76. Bachelor of Visual Communication Design (Jakarta Campus)
77. Bachelor of Visual Communication Design (Purwokerto Campus)
78. Master of Design
79. Diploma of Digital Accounting
80. Diploma of Computer Engineer
81. Diploma of Telecommunication Engineering
82. Diploma of Hospitality and Culinary Art
83. Diploma of Informatics Engineering
84. Diploma of Information System
85. Diploma of Digital Marketing
86. Bachelor of Applied Digital Creative Multimedia
87. Bachelor of Applied Smart City Information Systems
88. Master of Applied Information Technology Engineering

Prospective international students should apply through the official international admission
platform provided by Telkom University. Applicants are advised to check the latest admission
period, program availability, and document requirements before applying.

The required documents may vary depending on the program and admission scheme. In
general, here is the documents to be prepared:

  1. Scan of passport
  2. Scan of Passport-sized photographs (red-background)
  3. Senior high school certificate and academic transcripts for Diploma and Bachelor
    Programs; college degree certificate and academic transcripts
    for Master and Doctoral Program
  4. Personal statement or Motivation letter mentioning your vision why do you want to
    join Telkom University in 1-2 pages A4 (file format: pdf, doc, docx, and jpeg)
  5. Statement of Compliance to Rules & Non-Employment (download template here)
  6. Curriculum Vitae (CV) for Master Program (download template here)
  7. Reference letter from schools or place where applicants work
    for Master Program (download template here)
  8. Thesis Plan for Master Program
  9. Approval Prospective Supervisor (promoter) Form (template 1) for Doctoral
    Program
  10. Employers Permission Letter Form (template 2) for Doctoral Program
  11. Residency Commitment Letter Form (template 3) for Doctoral Program
  12. Recommendation Letter (Minimum 2) for Doctoral Program

Applicants must provide proof of English proficiency. However, applicants from
English-speaking countries or from institutions where English is the medium of instruction
may replace this requirement with an official letter from their previous institution.

In many cases, applicants who are still waiting for their final graduation certificate may
submit an expected graduation letter or temporary academic document. However, the final
certificate will be required before enrolment or registration.

Prospective international students who wish to apply to Telkom University must register
through the official International Admissions portal at ——–Link admisi————–
Applicants are required to complete the online application form and upload all required
documents according to the admission requirements and application timeline.

Accepted applicants will usually receive an official announcement in the account and check
letter from Telkom University.

Applicants may contact the official admission or international admission team of Telkom
University. For general university contact, Telkom University provides the contact number
+62——————— and email admission@telkomuniversity.ac.id. 

Yes. International students need Study Permit, student visa or stay permit to study legally in
Indonesia.

Indonesia lists education visa categories under the E30 visa group. For higher education, the
official immigration visa list includes E30B Visa Pendidikan Tinggi.

After a student is accepted, Telkom University International Office may provide supporting
documents needed for the visa process, such as an acceptance letter or sponsorship-related
documents. Students should follow the instructions from Telkom University International
Office.

Students are strongly advised to start preparing visa documents as soon as they receive the
official acceptance or admission letter. Visa and immigration processes may take time, so
students should not wait until close to the arrival date. The International Office will assist you
during the process.

A tourist visa is not intended for formal study. International students should use study visa or
stay permit according to Indonesian immigration regulations.

Education Visa holder allows foreign nationals to carry out educational activities in
Indonesia. Visa holders must also comply with Indonesian laws, respect local customs, and
have sufficient living expenses while staying in Indonesia.

No, International students are not allowed to work during their study in Indonesia.

Students should contact the The International Office, the latest is 6 months before the visa or
stay permit expires. Extension processes should be prepared early to avoid immigration
problems.

Yes. Bandung is widely known as an education city with many universities, a youthful
atmosphere, creative communities, and a relatively comfortable climate. It is also known for food, culture, shopping, and nearby tourist destinations.

Yes, Telkom University provides on-campus dormitory facilities. However, students may
choose to live either on campus or off campus, depending on their personal preference and
availability.

Facilities may include classrooms, laboratories, libraries, student activity areas, sports
facilities, cafeterias, and other academic support facilities.

Yes. Telkom University provides opportunities for students to join academic, cultural, social,
entrepreneurial, and student community activities. International students may also participate
in intercultural programs and campus events.

For English-taught programs, Bahasa Indonesia may not be required as the main language
of instruction. However, learning basic Bahasa Indonesia is highly recommended to support
daily life, communication, and cultural adaptation.

International students should prepare:

  • Valid passport
  • Admission or acceptance letter
  • Visa documents
  • Academic documents
  • Health insurance
  • Accommodation information
  • Emergency contact details
  • Sufficient funds for initial living expenses
  • Personal medication, if needed
  • Copies of important documents

International students are strongly encouraged to have health insurance that is valid in
Indonesia.

After arriving, students should report to the International Office, attend orientation and
confirm academic schedules.

Yes, The International office will held orientation for new student to help new students
understand academic regulations, campus life, student services, immigration matters, and
cultural adaptation.

Students can contact the International Office team, faculty office, academic advisor, or
admission office depending on the issue. For emergencies, students should also keep local
emergency contacts and university contact details.

Class schedules are provided in the academic system after registration is completed.

No. Students are not allowed to change their study program once they are received Letter of
Acceptance.

Tuition payment procedures will usually be explained in the offer letter. Students should only
make payments through official university payment channels.

Late arrival may affect registration, orientation, class attendance, and immigration matters.
Students should inform the university as soon as possible if they cannot arrive on time.

Students should always refer to official Telkom University channels, admission
announcements and emails from the university.

After completing their study at Telkom University, international students must report to the
relevant university office and complete the required academic, administrative, and
immigration procedures before leaving Indonesia.
Students who hold a limited stay permit, such as ITAS/KITAS, are required to apply for an
Exit Permit Only (EPO) before their final departure from Indonesia. EPO is an immigration
procedure used to end the student’s stay permit when they have completed their study and
do not intend to return using the same permit.
Students are advised to contact the International Office or the relevant student services unit
in advance to receive guidance on the required documents, timeline, and immigration
process.

For international students at Telkom University, the tuition fee depends on the degree level
and study program. The standard fees are as follows:

Notes: Admission fee is paid one time, while Tuition Fee is paid per semester.